Aviation Sep 16, 2025

Elevating Australia’s Aviation Workforce Through Airborne Operations Qualifications

Australia’s aviation industry is soaring - driven by innovation, resilience, and a growing demand for highly skilled professionals. At the heart of this momentum are the updated Certificate III and IV in Airborne Operations, nationally accredited qualifications developed in close collaboration with industry and finalised in July 2025. These qualifications empower individuals to launch aviation careers with confidence and capability.

Recent updates to the Certificate III and IV have strengthened training across aviation sectors, including emergency services and defence. These improvements are expected to increase enrolment numbers, enhance workforce mobility and enable consistent, high-quality training for air and rescue crew personnel across both rotary and fixed-wing aircraft.

See more information about this project.

Industry Impact: Leidos Leading the Way

Leidos, one of our valued industry partners, has already issued 120 Certificate III and IV in Airborne Operations qualifications, with enrolments continuing to grow. This strong uptake reflects both the growing demand for skilled aviation professionals, and the wide-ranging career opportunities supported by these nationally recognised qualifications.

Following the recent Leidos qualification ceremony, ISA spoke with several recipients of the Certificate III and IV in Airborne Operations. Their stories offer powerful insights into how these qualifications have helped launch and accelerate their careers in aviation.

A Journey of Passion and Persistence

Lee Jarvis has always had a passion for flying, but other commitments and financial constraints made it difficult for him to pursue his career of choice. Today, he is a Search and Rescue Aircrew member at Leidos Australia, and his inspiring journey into aviation is a testament to passion, perseverance, and the power of reskilling.

“My journey into the aviation industry began when I was 15 and learning to fly. But after finishing Year 12, I had to step away due to the high financial costs - HECS support wasn’t available at the time. So, I pursued a degree and career in education instead.”

After four years of study and over 12 years of teaching in Melbourne and London, Lee made the bold decision to return to the aviation industry. Just three years later, he holds a Certificate III in Airborne Operations and plays a vital role in Australia’s national search and rescue efforts. Transitioning from education to aviation was a major shift, but Lee found that many of his skills transferred seamlessly into his new role. “One of the biggest challenges that I have faced was transitioning careers and industries. Stepping outside of my comfort zone and leaving the classroom for the Challenger 604 was a huge step but one I will always be proud for taking.”.

Lee’s career in aviation has already delivered unforgettable experiences. Two moments stand out:

“The first time flying at 200ft over water and opening the AOD (Air Operable Door) to deliver life-saving stores to people in distress.”
“Every time the call comes in for our assistance. The adrenaline kicks in instantly no matter the time of day or night. The unknown of where we are heading and what we are being requested to do just adds to the initial feeling.”

Receiving the Certificate III in Airborne Operations marked a significant milestone in Lee’s personal and professional journey. The qualification not only recognises his technical expertise and the highly specialised nature of his work, but also validates his ability to operate efficiently, proactively, and safely in diverse aviation environments from inside the aircraft to nationwide airports. It also reflects his transferable skills and knowledge that will support future career progression and open new pathways across the aviation industry. “As one of the recipients of the Certificate in Airborne Operations, we can now have an important qualification that shows not only their personal growth, but professional development undertaken over countless hours of theory and practical-based training.”

Lee’s story is a powerful example of how passion, persistence and industry-supported qualifications can transform lives and strengthen Australia’s aviation workforce. His advice is “Keep at it! A pathway into a career that you are passionate about isn't always a straight line. Take every twist and turn as a learning and developmental opportunity, seek the support from others who have done it before and find the pathway that suits your individual needs and situation.”

From Deep Sea to Sky: Fabio Bispo’s Inspiring Career Change

After 25 years in the diving industry, Fabio C. Bispo made a bold career change that would take him from the depths of the ocean to the skies above Australia. With no prior aviation experience in aviation but a deep desire to help others and grow professionally, Fabio transitioned into a life-saving role with Leidos Airborne Solutions.

His aviation journey began humbly as a Ramp and Baggage Handler, learning the fundamentals from the ground up. Despite lacking a formal pathway into the industry, Fabio remained focused on his goal, to combine his passion for helping people with a new career in aviation. Originally from overseas and raising a young family in Australia, Fabio was driven by a sense of purpose and belonging. “I started with absolutely no experience in aviation,” Fabio recalls. “But I was determined to grow and contribute. I leaned on mentors, asked questions, and stayed consistent.”

In 2023, Fabio joined Leidos Airborne Solutions as a Search and Rescue Aircrew member, starting in the Visual Observer position. After 11 months of intensive training and dedication, he was promoted to Dropmaster, a role that allows him to directly support life-saving operations across Australia’s vast coastline.

One of his most memorable missions occurred on 2 May 2024, when his crew was tasked with locating a missing 5m dinghy carrying three people, 200km off the mainland. Using advanced sensors and search techniques, the crew located the survivors clinging to the upturned hull in rough seas. Fabio deployed a life raft and communications just before nightfall, enabling a nearby vessel to rescue the men and return them safely to shore. “There are no words to explain the feeling of sending three fathers, brothers, and friends back home.”

Fabio’s story is a powerful reminder that aviation careers aren’t limited to aircrafts and pilots. There are many pathways for those willing to learn and grow. His advice to others is simple but inspiring, “Don’t let lack of experience stop you. Everyone starts somewhere. If you bring curiosity, discipline, and a willingness to learn, the opportunities will come.”

Emergency services to a career in Aviation: Steve Websters Journey

At 40 years old, Steve Webster is living proof that it’s never too late to pursue your passion, especially when that passion involves flying. With a Certificate III in Airborne Operations now under his belt, Steve has carved out a meaningful and hands-on career in aviation, reigniting a dream that began long before he could legally drive.

“I was flying planes well before I had my vehicle driver’s license,” Steve recalls. “At 14, I was already fascinated by the concept of flight and the machinery behind it.” Although life initially took him in a different direction, Steve spent most of his working life in emergency services. It wasn’t until a few years ago, while working with the Royal Flying Doctor Service (RFDS), that his passion for aviation was reignited. That experience opened the door to a new chapter, one that didn’t require a commercial pilot’s license but still offered the thrill and purpose of airborne operations. “I’ve found other highly motivating ways to be active within aviation, and that’s why I love what I do today,” he says.

Steve’s work with the RFDS remains a highlight of his career. “I’ve been part of several significant aeromedical transfers. Helping people get home or closer to the care they need is something I’ll never forget.”

Earning the Certificate III in Airborne Operations marked a turning point in Steve’s professional journey. “Recognition is a great motivator, especially when it’s formal and for something exciting,” he says. But it wasn’t just the certificate, it was the people behind it. “The skilful and knowledgeable team at Leidos’ Airborne Solutions, especially the Training Department and my mentors, played a huge role in my growth. Their support and the tailored curriculum made all the difference.”

For young people considering a career in aviation, Steve offers heartfelt advice “Don’t be intimidated by the complexity. If you’re genuinely interested, that passion will drive your motivation. And remember, there are many rewarding roles in aviation beyond the pilot’s seat. Make it a long-term commitment. Don’t wait 20 years like I did.”

From Law Enforcement to the Skies: Heather Malham’s Aviation Career Takes Flight

After a long and dedicated career in law enforcement, Heather Malham made a bold move, transitioning into the dynamic world of aviation. Today, she’s part of the team at Leidos Airborne Solutions, where she continues to serve the community and contribute to national security. “Aviation was a chance to work in a completely different but still exciting environment,” Heather explains. “It allowed me to make use of some of my transferable skills while growing professionally.”

Switching industries wasn’t easy, but Heather embraced the challenge. “I overcame this through hard work and by taking advice from senior colleagues. It was a steep learning curve, but I had the benefit of some excellent training staff at Leidos, and with their guidance, I was able to get up to speed quicker than I had imagined.”

Earning her Certificate III in Airborne Operations marked a major milestone in Heather’s career. “This qualification is really important to me as I can receive formal recognition for my knowledge and skills. It also gives me greater opportunities for career advancement in the future.”

Her advice to those considering a career in aviation is simple: “This is an industry where hard work really pays off. Aviation is an exciting field with many different opportunities available, so you can choose many paths. I would recommend taking advice from people who have a lot of experience in the industry and enjoy the ride!”

Heather’s story is a powerful example of how adaptability, mentorship, and formal training can open new doors and inspire others to follow.

From Student to Mission Coordinator – Ned Holland

For Ned Holland, aviation has always been about more than just flying, it’s about precision, responsibility, and purpose. His journey began before the COVID-19 pandemic, when he enrolled in a Bachelor of Aviation at the University of Southern Queensland. That decision set him on a path toward a rewarding and fast-paced career. “Working as aircrew at Leidos provides me with constant learning opportunities, teamwork in a very close-knit crew, as well as a qualification that I can leverage for the rest of my career,” Ned shares. His role allows him to apply his academic knowledge in real-world operations, contributing to national security while continuing to grow professionally.

Transitioning into the aircrew role came with its own set of challenges. “Adapting to the high expectations and responsibilities was a steep learning curve,” he says. “Prioritising safety while balancing mission outcomes, precision, accuracy, and crew resource management in a dynamic environment was demanding.” Thanks to structured training and support from Leidos, Ned quickly found his footing. “Their guidance enabled me to get up to speed faster than I had imagined.”

One of Ned’s proudest achievements was his rapid progression within the organisation. With mentoring from senior mission coordinators, pilots, and the training department, he was promoted from Electronic Observer to Mission Coordinator within just 11 months. “Earning the trust and confidence of my colleagues during this short period has reinforced my passion for aviation and highlighted the importance of effective collaboration.”

Ned’s role has taken him to places he never imagined, including deployments to the Indian Ocean Territories of Australia – an experience he describes as a privilege.

Earning the Certificate IV in Airborne Operations has been a significant milestone in Ned’s career. “This qualification provides formal recognition within a national framework. It builds confidence in managing complex and ever-changing airborne tasks, enhances safety awareness, and demonstrates a high level of professionalism.” He sees it as a stepping stone for future leadership roles and career development, making him more adaptable and valuable within the aviation industry.

For those considering a career in aviation, Ned offers clear advice “Build your skills, stay curious, ask questions, and never stop learning. Your value should be obvious in any team you’re part of. Being aircrew can be demanding, but if you approach it with resilience, professionalism, and a desire to improve yourself and your crew, the opportunities will come especially when you make yourself impossible to overlook.”