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This project responds to ongoing workforce shortages and strong industry demand for a short, nationally recognised program to improve job readiness, support recruitment, and provide a pathway into traineeships and vocational qualifications. Entry-level roles in warehousing often require foundational skills in inventory handling, safety compliance, and basic operational processes.
Warehousing is a growing component of Australia’s supply chain, driven by expanding online retail, rising freight volumes, and increasing adoption of automation and digital systems. Employers report persistent vacancies and skills gaps in roles such as pick‑packers and forklift operators.
ISA will develop a new Supply Chain Operations (Warehousing) Skill Set that will:
- Create a new entry-level pathway with skills relevant to multiple occupations across the Transport Supply Chain sectors.
- Enable skills development and employment opportunities for job seekers
- Support industry recruitment activity and career promotion
This project will also:
- update the TLI Companion Volume Implementation Guide
- produce a mapping document stating changes made if required
- produce marketing materials that explain the new Skill Set to employers
- identify stakeholders to participate in and/or support a potential pilot program to trial the Skill Set
The new training product is due to be submitted to the Assurance Body by 1 February 2027.
Industry Skills Australia (ISA) will engage with stakeholders throughout the life of the project and consider all ideas, opinions, and feedback to the revised training products to ensure they meet the needs of industry. A consultation log containing a high-level summary of all feedback and ISA’s response will be maintained and available on our website.
ISA will facilitate a webinar following endorsement of the training product(s) to support stakeholders in understanding the changes and how they will affect them.
For any enquiries, please reach out.
Elizabeth Cole
Project Specialist
M: (03) 9604 7213 | E: elizabeth.cole@isajsc.org.au
