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Omnichannel Logistics

Omnichannel logistics synchronises inventory, logistics and distribution across sales channels to meet consumer demand. Every facet of the supply chain is involved, including the retailer, manufacturer, distributor and wholesaler.

0
enterprises
6.4% of Aussie businesses are in omni-channel
0
employed
3% of Aussies work in omni-channel logistics
$0b
contributed to GDP
Omnichannel’s GDP contribution to grow by a fifth in next five years
$0b
in revenue
$63.8b spent on online goods in 2022
0%
workforce growth
to 2028. Freight and passenger transport workforces to grow 7% by 2028

Source: IBISWorld Industry Wizard.

Calling Omnichannel Innovators

Are you working in the omnichannel industry, concerned about whether your team has the right skills to meet future challenges?

Join our Omnichannel Logistics Skills Gap Project aimed at identifying and bridging the critical skills gaps in this industry.

If you’re passionate about omnichannel logistics and keen to make a real difference, we encourage you to register your interest. 

Closing date for Expressions of Interest – Close of Business AEST 5 July 2024

Register your interest

Omnichannel is a term used in ecommerce and retail to describe a business strategy that aims to provide a seamless shopping experience across all channels, including in store, mobile, and online. The COVID-19 pandemic and rapidly evolving technology have seen a significant rise in on-line shopping. The number of Australian consumers that have embraced omnichannel logistics as a preferred shopping method is continually increasing, creating a demand for workers.

It is estimated some 81% of Australian households make an on-line purchase, with the on-line shopping spend reaching $62.3 billion. Omnichannel logistics synchronises inventory, logistics and distribution across sales channels to meet consumer demand. Every facet of the supply chain is involved, including the retailer, manufacturer, distributor and wholesaler. Australian consumers are now seeking seamless connectivity to shopping sites that provide, frictionless and secure omnichannel experiences from purchase through to delivery.

Omnichannel workforce planning and development

ISA collaborates with Jobs and Skills Australia, industry, unions, industry associations and Registered Training Organisations to identify workforce development needs and formulate industry workforce development plans that identify industry’s current and emerging skills needs, workforce development requirements at the national level and propose strategies in response to them.  

The Australian Vocational Education and Training (VET) system aims to provide individuals with work-ready skills for the labour market – skills that businesses and industries need to be highly productive and internationally competitive. 

The diversity of job roles these could range from; delivery driver, pic packer, dispatch clerk, and omni channel analyst occupations are supported by the BSB, TLI and ICT Training Packages.

Careers

This sector has had high growth particularly through the pandemic. Many areas of the supply chain are involved, including the retailer, manufacturer, distributor and wholesaler meaning that you have a wide range of opportunities available to you. An Inventory Optimisation Specialist (Omni) will contribute to maximising selling, profit, and customer experience by having the right products in the right location at the right time to meet customer demand. A career as an omnichannel warehouse worker would see you fulfilling orders to all customers, regardless of which channel they purchase through.

Your Industry Engagement Manager

Camilla Elmes

Camilla is a dynamic and results-driven professional, with a diverse work history and passion for fostering meaningful connections with her stakeholders across a range of industries including telecommunications, government and hospitality. Over the past eight years, she has honed her expertise in training and skill development specifically tailored for the Transport and Logistics sectors. Her experience encompasses a unique blend of providing extensive industry support and workable solutions to meet industry needs.

How to get involved

Great ideas to address these challenges and many more can come from anyone and anywhere. Whether you’d like to collaborate with us, share your ideas, get involved in our activities or simply stay informed, get in touch now to join us on the journey.

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